A review of technology products globally by a U.S.-based financial news site, InvestorPlace.com, has listed Samsung and Uber as some of the worst products of 2017.
Recall that in 2016, Samsung was labelled to be among worst tech products of the year as a result of its faulty Galaxy Note 7 and Top Load Washing Machine which forced it to recall the products globally.
Currently leading the mobile market with its Android flagships, Galaxy S8 and Galaxy S8+, Samsung new debut artificial intelligence system, Bixby, flopped its endeavours for the year 2017.
The system which is a major unique selling point of the Galaxy S8 and Galaxy S8+ is designed to make device interaction easier and avoid the complexity of increasingly fully-featured devices.
It encompasses a range of different features such as Bixby Voice, Bixby Vision, Bixby Home and Bixby Reminder and arranged to work across a range of the company’s products as well as wipe out a set of its previous technologies like S Voice.
The innovation came as an attempt to take on the likes of Siri, Google Assistant, Cortana and Alexa as experts said that it would have been an excellent score point for the ambitious company but turned out to be its falling agent of the year.
The firm ran into performance issue with the app when it could not include the English version on the Galaxy S8 and S8 Plus at launch, despite a dedicated Bixby button.
“Bixby voice support finally began rolling out to U.S. Galaxy S8 owners as a beta at the end of June. But the reception to Bixby has been less than stellar, to the point that Samsung released a software update that lets Galaxy S8 users disable the Bixby button altogether.
“Hopefully the functionality will improve with time, but for 2017, Bixby is pretty underwhelming in comparison to competing voice assistants, landing it on the list,” the reviewer stated further.
American transportation online Company, Uber, was also identified with displeasing products of the year past. The business which set out in 2009 with a mission to transform transportation in cities around the world had a lot of issues with regulators, consumers and workers in the year 2‘Tom’sguide’ considered the brand one of the failed products of 2017 as a result of numerous scandalous reports and ill consumers’ experience on the platform in the year.
In Nigeria for instance, the location-based app was one of the firms that set agenda for media discourse on issues ranging from insensitivity to safety of passengers and drivers, sexual molestation, assault and murder of a driver on duty.
On the global scene, it was allegedly accused of fostering a culture of sexual harassment, stealing other companies’ intellectual property, destroying incriminating evidence, and paying off hackers that were said to have stolen personal data of both drivers and passengers and then covering up the hack for a year, amongst others.
All these and accompanying court cases, combined to put the company’s reputation at stake in the market. Others failed technologies of the year as compiled by ‘tomsguide’ included, Pebble 2 Smart Watch, Google Tango, LeEco, Pixel 2XL and Yahoo Mail.
Source: New feed